Disruption and Volatility in Professional Services


In this webinar Ben Kent will discuss the opportunities and challenges for individuals working or hoping to work in the legal, consultancy and accountancy professions.

Has there ever been a more exciting, and daunting time to work in a professional firm? 

Disruptive forces combine to make the future less certain for professional firms. New competitors, with radically different business models, are beginning to take market share, and as a result are recalibrating expectations about the client and adviser relationship. Automation and artificial intelligence raise fundamental questions about the role of professional expertise.


1. The disruptive forces reshaping the professions
a. New sources of demand
b. New competitors
c. Technology, AI and automation
d. Shifting client expectations

2. The skills and mindset professionals need to get hired and promoted by professional firms 
a. The T-shaped adviser
b. The 7 habits of commerciality

To register for this free webinar please log on to the AMBA Community >>

The webinar is based on the newly released, Professional Services Leadership Handbook, (Kogan Page).  In preparing for the book we interviewed leaders from a range of professional firms, big and small, including EY, Grant Thornton, Arup, Allen & Overy, Baker Mckenzie and Dentons.

Ben KentBen Kent, Managing Director of consultancy firm, Meridian West

Please note that you must be an AMBA Member to register, if you have any questions about your eligibility, or how to access the Community, please contact membership@mbaworld.com

Location: Online
Date: 27 September 2017
Time: 12.00 to 13.00
Is this event for me: This event is free for AMBA members to attend but registration is required. To register please log on to the Community using the link above.

If you have any queries related to the event please get in touch with:

Femi George
Global Events Executive
+44 (0)20 7246 2671 | f.george@mbaworld.com